FREQUENTLY ASKED QUESTIONS
Q How does the 2 day free trial work?
A Click on any of the 'Start Your Free Trial' buttons above. This will take you to a page which will ask you for your payment details for your chosen subscription. Once these are accepted, you have two free days before the fee is taken. If you wish to continue with the subscription, do nothing. If you do not wish to subscribe, please follow these instructions in your PayPal account:
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Go to Settings.
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Click Payments.
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Under 'Manage your payments', click Manage Payments.
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Use the filter to select the seller whose agreement you want to cancel and click Cancel.
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Click Cancel Profile to confirm your request.
We are not able to cancel your subscription for you.
Q Can I cancel at any time?
A Yes. Even after a payment is taken from your account you can cancel your subscription at any time. You will still have access to the Library for the remainder of the period the prior payment relates to and no more payments will be taken, guaranteed.
Q Can I pay with credit or debit card?
A Yes. The payment window will give you options to pay with a Paypal account or your credit or debit cards.
Q How do I access the library?
A Once your card/Paypal details have been accepted, you will be immediately redirected to a web page where the content is available 24/7. You will also receive an email with login details for future visits. Please keep this safe for future use.
Q Can I download the films?
A Yes. By paying a one time price, all the films that are available to download and view offline for individual private use only. To buy everything, please follow this link: You can also dowload each individual package starting from here. Please contact us if you would like a licence for public viewings.
Q Can I stream to a computer or mobile device?
A When you can watch them on all devices that are Wifi enabled appart from the original iPads.
Q What currencies can I pay in?
A It is possible to pay in US Dollars, Euros, and UK Pounds.
Q Do you offer emotional support?
A We do not offer emotional or psychological support. While the content of some packages overlaps with conditions for which some people may seek medical or pychological support, we do not offer these services. We do encourage anyone feeling the need for specialist help to seek it, and to relate to this material as additional self help support that can be used alongside professional individual care.
Q I have poor Internet connection, will I be able to watch the films?
A Streaming depends on decent data transfer rates. This varies from place to place. If you can steam video from YouTube, Netflix, Vimeo or other content providers then you are very likely to be able to watch these films via streaming. You can check this during your free 2 day trial.
Q Why do you recommend using headphones?
A For the films and audio that have Brainwave Entrainment within them (these are clearly labeled), heaphones deliver slightly different sound frequencies to the left and right ears. The difference between the two is a certain frequency which corresponds to one of the brainwave states. If you don't listen with headphones, this effect doesnt work and the entrainment won't happen. For more information please see here.
Also, the sound tracks are carefully crafted so that by listening with headphones, the full intimate experience unfolds with reduced distractions.
Q Are there any situations where I shouldn't use your programs?
A Please do not drive or operate safety critical equipment during or after watching a Lumonous Mind film or listening to one of our audio tracks, until you feel safe to do so. Please also see the answer to the following question.
Q Are there any dangers from using Brainwave Entrainment?
A
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Please do not use brainwave entrainment if you are prone to seizures.
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Do not use if you have epilepsy.
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Please seek advice about using brainwave entrainment if you are pregnant, wear a pacemaker, are photosensitive, have a serious mental disorder, or are under the influence of medication.
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Some neurologists have advised caution for use under the age of 26, as the brain is still developing.
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Please do not drive a car or operate safety critical equipment after using brainwave entrainment, until you feel safe to do so.
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Gamma brainwaves can cause anxiety in people who already have high levels of Beta brainwaves. It is advised to increase listening to Gamma in steady increments over time.
Q Should I stop taking my medication?
A We do not offer any recommendations regarding use of medication. Please consult your physician before changing any medication.
Q Which package should I begin with?
A If you are feeling the need for emotional release and balance, start with the package that most closely matches how you are feeling. Once you have let this go, another feeling may emerge that may have been hidden and this will be the next package to work with. If nothing heavy or 'negative' seems like it is triggered at the moment, then we suggest you work up from Package One, through the packages in order. Even if you don't consciously feel like the package describes, the subconcious holds onto emotion out of our awareness, and letting go will often be of benefit. We can say from our own experience that wanting to go to the higher packages is fine, but this won't clear out energy that is stuck at the heavier levels. Everyone is at a different stage in thier journey. There are no short cuts and the next step is from where is are from where we are. Some will be ready to start with higher packages straight away, however we advise on erring on the side of being thorough with letting go at all levels.
Q How long does it take to have an effect?
A It can take many years to develop a feeling of being stuck, or trapped, or not being free, but these habits of mind can be changed. By being guided into deep states, eased by Brainwave Entrainment, you can reach parts of your mind to make changes that will bring you relief in the moment relatively quickly. While everyone is different, we find that most people experience release and relief while watching the Main Film. We have done everything we can to make this an absorbing process that works quickly. You can help this by not viewing the packages in a disruptive environment and by not using intoxicants beforehand.The key to lasting change is repetition of these programs and to engage in them whole-heartedly. Two of the variables are, how deep-seated a habit of mind/emotion is and how often the 'counter measures' are used. This means that a medium level habitual pattern that is 'countered' by using the Main Film within each package every day, the Express Film every morning, the Sleep Program at bed time, will resolve itself faster than a more deep-seated issue, where only the Express Film is watched twice a week. The more you put in, the more you will benefit. We recommend daily viewing of a package for 21 days, although you may be noticeably clearer, sooner.
Q Will letting go be a smooth journey?
A This inner journey is experienced as an ebb and flow. It's generally experienced as phases of expansion and contraction. New lighter, expanded states are experienced, followed by the reappearance of the heavier, less comfortable contracted states. As the process of acceptance, inner kindness and letting go unfolds, the tight contracted phases appear less frequently and with less intensity. At these times, doing the inner work of dissolving and releasing is the key to allowing expanded states to become possible.
Q Will these packages make me feel permanently happy or liberated?
A Everyone is different and not everything works for everybody. We all have different combinations of qualities and tendencies in our individual mix that help and hinder us. This means that on this website, individual predictions can't be made or promised. What we can say is that genuinely wanting to let go is a key step to making change possible. We also recommend you to have modest expectations in each moment and simply attend to the narration whole-heartedly. The big picture will take care of itself if you do each step fully. The elements described in the 8 Foundations are very effective in supporting the journey into letting go and being happy.
BEAUTIFUL BRAINWAVES
How Binuaral Beats is used in our packages
to help you feel better, faster:
We use Binaural Beats, which are a form of Brainwave Entrainment, to help you feel more relaxed, go into deeper meditative states and absorb the messages with greater ease. This means you can let go and grow faster. We also use it in out sleep programs to help you go to sleep while listening to the messages. Binaural Beats safely influences our brain functioning by using an almost imperceptible soundtrack that is included in the audio mix. After a few minutes of listening, the brain starts to entrain to the level of the frequency used in the recordings. These are always clearly labelled and we give you a choice of a non Binaural Beats version if that is your preference.
The reason why we harness the power of Binaural Beats is that they quickly take you to states of mind that before this technology, would have taken a meditator a long time to train themselves to experience. This is a powerful modern advance that we can enjoy and benefit to help us let go and grow. We have included the appropriate Brainwave state for each of the Express, Main and Sleep programs. You can also listen to Binaural Beats uniquely created from the Alchemy Series Crystal Singing Bowls. These carry the properties of the bowls described in the Crystal Transmissions™ pages.
Please read the cautions below.
Gamma (25hz and above)
This is associated with peak concentration, high levels of cognitive functioning, being in the zone, expanded awareness and feelings of blessings. Studies also indicate that increased Gamma correlates with increased memory, sensory perception, focus and happiness.
Alpha (7-12hz)
This is the state we are in when we are relaxing or in light meditation. It is characterized by creativity, visualization, relaxation and a sense of well-being. Alpha waves are slower and more gentle than the rapid waves of Beta, and therefore increasing the frequencies of Alpha can help reduce anxiety.
Theta (4-7 hz)
This is the state we are in during deep meditation and light sleep. It is characterised by a feeling of connection and unity, a sense of expansion, deep peace and reduced cognition. Theta is the best state for learning new behaviours and retraining the brain.
Delta 1-4hz)
This is the state we are in during deep sleep. The Delta state is associated with the unconscious, detatched awareness and healing. Reports indicate that these slow, undulating frequencies release Human Growth Hormone which is associated with healing and regeneration. It has also been suggested that increasing the Delta state can boost the immune system.
CAUTIONS:
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Please do not use brainwave entrainment if you are prone to seizures.
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Do not use if you have epilepsy.
-
Please seek advice about using brainwave entrainment if you are pregnant, wear a pacemaker, are photosensitive, have a serious mental disorder, or are under the influence of medication.
-
Some neurologists have advised caution for use under the age of 26, as the brain is still developing.
-
Please do not drive a car or operate safety critical equipment after using brainwave entrainment, until you feel safe to do so.
-
Gamma brainwaves can cause anxiety in people who already have high levels of Beta brainwaves. It is advised to increase listening to Gamma in steady increments over time.